Why is being poor so expensive ?
Something really bugged me over the years is how places exploit people in poor situations.
Yeh I know this sounds like some conspiracy rant but really, how many places charge penalties to people who could least afford to pay? Think about it. You cant afford to pay a bill so you get charged more.. this is dangerous and just plain stupid. Ok I know businesses need to do things like this to stop getting screwed over but isn’t there a better way?
I think the best process if give people an option, help them decide. Try giving the people the chance to pay off the debt without incurring fees with small regular payments. Sure you may lose out of a little money but you would more likely keep a customer happy. Just don’t let them get over extended again.